Shipping policy

Devoiler UAE

At Devoiler UAE, we are committed to delivering your order quickly, safely, and with complete transparency.

Shipping Coverage

  • We currently ship across the United Arab Emirates (UAE).

  • Orders outside the UAE are not supported at this time.

Free Shipping

  • We offer FREE standard shipping on all orders within the UAE.

  • No minimum purchase is required for free delivery.

Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Estimated delivery time within the UAE is 2–5 business days after dispatch.

  • Delivery timelines may vary depending on:

    • Customer location within the UAE

    • Courier service conditions

    • Public holidays or unforeseen delays

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS (if applicable) to monitor delivery status.

Failed Delivery Attempts

If delivery is unsuccessful due to:

  • Incorrect address

  • Customer unavailable

  • Non-response to courier

The order may be:

  • Reattempted by the courier, or

  • Returned to us

Additional re-delivery charges may apply in such cases.

Damaged or Incorrect Orders

If you receive:

  • A damaged item, or

  • An incorrect product

Please contact us within 3 days of delivery at:

ombreattire.shop@gmail.com

We will arrange a replacement or refund as per our Return & Refund Policy.

Contact Us

For any shipping-related questions, please contact:

Store: Devoiler UAE
Email: ombreattire.shop@gmail.com